ISO 9001 Quality Management Systems


ISO 9001 Quality Management Systems, the world’s leading quality management standard, has been revised.

Why was ISO 9001 revised?

All ISO standards are reviewed every five years to establish if a revision is required to keep it current and relevant for the marketplace. ISO 9001:2015 is designed to respond to the latest trends and be compatible with other management systems such as ISO 14001.

What are the main changes to the standard?

The new version follows a new, higher level structure to make it easier to use in conjunction with other management system standards, with increased importance given to risk. More information about the changes can be found in the news area.

I am certified to ISO 9001:2008. What does this mean for me?

Organisations are granted a three-year transition period after the revision has been published to migrate their quality management system to the new edition of the standard.

How do I find out more?

For more detailed information about the revision and ISO 9001 contact us today.


All-in-One DWS System for Logistics Launched

German company Sick has developed an all-in-one, simple-to-use solution that integrates Dimensioning, Weighing and Scanning (DWS) for automated track and trace of goods in transit through storage, materials handling and distribution operations.The Sick Master Data Analyzer enables easy real-time management of work flow by combining barcode reading, full dimensioning, visual profiling and accurate weighing in a single unit. The system is simple to install and use, with a plug-and-play set-up that eliminates the need to invest in expert programming or integration.

The device comprises an electronic scales, horizontal and vertical light grids as a weighing and dimensioning/profiling portal and a hand held 1D/2D barcode scanner for identification. The portal is operated by a controller, with a local data display monitor, which feeds the raw identification, weight, dimensions and profile data through a SICK-developed advanced algorithm and uploads it in real time to the control system, without the need for an external PC or screen.

All objects, even if transparent and foil-packed, are reliably measured despite variations in shape, surface or material properties and even the smallest products can be dimensioned. There is no need to align the object and it can be measured from both directions, so the system avoids errors associated with false readings and consequent downtime.

The solution has a volume accuracy down to 5mm, a weight accuracy to +/- 10g and a maximum object size of 800mm by 800mm by 600mm. Measurement is extremely stable, thanks to the in-built self-diagnosis. Data is output immediately after measurement, and short measuring cycles ensure speed and high-process reliability. Data output is via one interface for easy integration with the communications network.


Drone-Based Warehouse Inventory System Takes Shape

A few months after the start-up of the project and in line with the planned schedule, GEODIS has announced that the initial development phase of its unique solution for automated warehouse inventory “has come to a successful conclusion following extensive testing in real-life conditions” at the sites of Saint-Ouen-l’Aumône (near Paris) and Plaisance-du-Touch (near Toulouse).

The initial prototype demonstrated all the potential of the developed system. It comprises a quadcopter drone fit with high-resolution cameras and a ground-based robot equipped with a battery providing the necessary energy for the system. Capable of identifying pallets in low-light conditions, the solution is operated using several dedicated electronics and computer systems.

GEODIS and DELTA DRONE signed an agreement on April 28, 2016 on the joint development of a solution for automated warehouse inventory using drones. The system, which ensures data counting and reporting in real time, aims to integrate the entire value chain, including data processing and retrieval in the GEODIS information system (WMS).

The final delivery of a completed prototype is planned for first-quarter 2017, followed by the start of the industrial development phase prior to the start-up of operational use at the warehouses of GEODIS and its customers in France and internationally.


WhatsApp, Viber, Skype Face More ‘Protectionist’ EU Rules

(Photo by Justin Sullivan/Getty Images)

Phone companies around the world — from AT&T to Vodafone to Bharti Airtel — have watched, helplessly, for years as free messaging apps rocketed in popularity and blasted big holes in their SMS revenues.

None seemed able to come up with their own, good chat apps. So instead, they channeled their efforts into asking regulators to crack down on Silicon Valley’s communications giants, like WhatsApp, Facebook, Skype and Viber.

Later this year, the older telcos may finally get somewhere.

The European Commission, which carries out policies voted by EU members, is preparing to announce a review of the EU’sePrivacy law later this year, which will include new measures forcing “over-the-top” messaging services to follow the same kinds of rules that telcos do.

Such apps are called “over-the-top” because they literally run on top of the telecommunications infrastructure laid down by telcos like Vodafone. Telcos have long resented how Silicon Valley firms like Facebook could rake in billion of dollars in ad revenue, while paying nothing for access to infrastructure they spent billions to build.

Restricting these apps’ market freedoms could be the next best thing for them. According to internal documents seen by The Financial Times, messaging apps may in future have to follow new “security and confidentiality provisions” laid out by the EU.

The implications, according to independent research analyst Cyrus Mewawalla, are that messaging apps like WhatsApp may be told they have to base their data centres for European customers in Europe.

They may also have to allow the EU’s security services to access conversations held by suspected terrorists on their often-encrypted platforms.

“Europe faces an acute terrorist threat,” said Mewawalla. “Many European military commanders are complaining that U.S. messaging apps such as WhatsApp act as the ‘command and control centres’ for terrorist organisations. It’s only natural that the EU would want to regulate these apps on national security grounds.”

The FT’s report on the leaked internal documents shouldn’t come as a huge surprise. Already last year the EU repealed its 15-year-old Safe Harbour agreement with the U.S., which allows the transfer of the personal data of European citizens used by tech giants like Apple and Facebook.

And earlier this month, the EU released the results on its public consultation on the ePrivacy Directive,  which has been in place since 2002, and it showed that the vast majority of respondents were in favour of new regulations that could ensure the security of digital communication platforms.

Interestingly, respondents were asked about being tracked by companies through cookies, but not about being tracked by government security services. This suggests the EU could still claim to have a public mandate to roll out new rules for messaging apps, but still tack on policies about sharing data with security agencies.

Brexit has some bearing in all this.

“The UK is the only country really on US tech companies’ side, because the rest of Europe believes more in regulation than in free markets,” says Mewawalla. Yet with Britain having just voted to exit the EU, the UK will now have much less influence in negotiations over things like the ePrivacy Directive.

“With the UK having less influence in Europe, it is almost certain that Europe will turn more protectionist,” says Mewawalla, “protecting European telecom operators at the expensive of US tech companies.”